Trivalo NeckPulse

It's a 30-second setup. No app, no pairing, no pads to peel.

1 — Charge it with the included USB-C cable. A full charge takes about 90 minutes and lasts roughly 10–12 sessions.

2 — Spritz the back of your neck with water. This is the single most important step. The micro-pulse works through skin contact, so a quick spray is the difference between "I can really feel this" and "did it even turn on?"

3 — Rest the pendant on the back of your neck. The two metal contacts should sit flat against your skin, below your hairline. The control unit hangs down the front like a lanyard.

4 — Press power. Hold for 2 seconds. You'll feel warmth within 3 seconds and a gentle pulse within 10. Use the + button to dial up the intensity — start at level 1. More is not better.

5 — Let it run. The 15-minute auto-off handles the rest. You can keep working, drive, cook, fold laundry, play a round, or just close your eyes.

Yes — if you do one thing most people skip.

Wet your skin first. Dry skin blocks the micro-pulse, which is why 9 out of 10 "it doesn't work" reviews on cheap neck gadgets are really a skin-contact problem. A single spritz of water is enough. We include a mini spray bottle in every box so you don't have to think about it.

Here's what to expect: warmth within 3 seconds. A soft tingle within 10. On level 4 or 5, a gentle rhythmic tapping sensation across your trapezius — the kind of feeling that makes you exhale without realizing it. Noticeable but never painful. If it feels prickly, dial it down.

What it is not: a shiatsu kneading massage. The NeckPulse uses warmth + micro-pulse to relax tight muscles — that's how it fits in a 2-ounce pendant instead of a 2-pound collar. If you want mechanical kneading, buy a shiatsu pillow. If you want something you can wear during your day, this is it.

If you've used it correctly and still can't feel it, email us within 30 days for a full refund — no questions.

15 minutes per session, with auto-off. This is the ideal window — long enough to feel a real reset, short enough that you don't overuse it. The device turns itself off at 15 minutes so you can't forget it on.

Most people run one session mid-afternoon and one in the evening. You can run back-to-back sessions if you want — just give your skin a 30-minute break in between.

Battery life: about 10–12 full sessions per charge, or roughly a week of daily use. Full recharge via USB-C takes about 90 minutes.

Our ritual recommendation: keep it on your desk. The second your shoulders start creeping up toward your ears, spritz, clip, press. By the time it clicks off, your afternoon is yours again.

The pendant uses an open-loop design that fits almost everyone. The soft silicone band rests over the back of your neck, and the control unit hangs in front like a lanyard badge. No tight collar, no clamping, no "one size fits most" nonsense.

Weight: approximately 2 oz (57 g). Lighter than your phone. Light enough that reviewers routinely say they forget they're wearing it.

Where to wear it: only on the back of the neck, below the hairline. Never on the front or sides of your neck — the contacts should sit on the trapezius muscles, not near your throat or carotid area.

Can you wear it in public? Yes — it looks like a modern wellness pendant or a ID lanyard, not a medical device. Nurses, teachers, and desk workers in our community wear it under a cardigan or scrubs without anyone noticing.

Shipping
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–10 business days. You'll receive tracking information as soon as your order is on its way.

30-Day Reset Guarantee
Try it for 30 days. If you're not completely satisfied, contact us for a refund. Your comfort comes first.